Frequently asked questions

Frequently asked questions

Questions and answers on Mogo's services

More information

If you have a car and there is a demand for money, take advantage of the opportunity to get the desired amount at MOGO using your car as a guarantee.

You can ask for a logbook loan from 100,000 KES up to a maximum of 2,500,000 KES with a repayment period of up to 60 months. After you get money, you also continue to drive your car.

You can apply for a logbook loan in several ways:

 

• Through this website, filling out an application by clicking here.

• By calling us at 0768 469 112

• By visiting one of our branches.

You can apply for a car logbook loan in Kenya for up to 2,500,000 KES with a maximum repayment period of up to 60 months.

You are obliged to pay monthly installments in accordance with the repayment plan attached to your loan contract. To make it easier for you, you will receive a text message as a reminder of any upcoming payment.

You will need these documents:

• Proof of income – 6 months bank statement

• MPESA statement

• Official payslip (if employed)

• Driver’s license

• Personal ID or passport

• KRA PIN

 

Full process:

• You have a car and want a loan

• Fill out an online application or come to a mogo branch

• Preliminary loan offer will be made in 15 minutes

• Submit required documents

• Car is inspected by mogo valuer

• Contract is signed

• GPS is installed in the car

• Mogo name  is added to the logbook

• Money is transferred to the seller

Assessment of the car's value is free of charge.

• Logbook of your car
• Proof of income – 6 months bank statement
• MPESA statement
• Official payslip (if employed)
• Driver’s license
• Personal ID or passport
• KRA PIN

When applying for a logbook loan, Mogo will ask you to submit 6 months of bank statements or other relevant documents proving the source and amount of income.

Questions about the car

MOGO uses internal valuers to evaluate the value of the car. In addition, we use a modern international assessment model with a huge database, which provides an accurate valuation of each car.

Under the provisions of Motor Vehicles Act Kenya, all the vehicles operating in public places should have car insurance cover with third party car insurance cover. It means that a car insurance policy must cover the third party in case of any accident.

The logbook will be jointly registered in your and Mogo Kenya's names. After full repayment of your contract, you will be contacted by MOGO employee to discharge the logbook to your name.

Terms & conditions

When applying, you should own a car & it should also be registered on your behalf. Also, it is necessary that all obligations under this car are settled towards the appropriate institutions. In order to approve your application, we will assess your creditworthiness. For this purpose, you must provide us with complete and credible information.

Useful information

The logbook will be jointly registered in your and Mogo Kenya's names. After full repayment of your contract, you will be contacted by MOGO employee to discharge the logbook to your name.

In the event of an accident or theft, you are obliged to notify relevant authorities, your insurance company and Mogo Kenya LTD.

It is not allowed to use a car outside of Kenya if the logbook is in MOGO name.

If you think you can not pay your monthly payment foreseen in the original repayment plan, please contact our customer support experts to offer you a proper repayment plan according to your needs.