Choose to work with us
Mogo Auto Limited is where you can be yourself
We do things our way
We call it Eleway - it means with a startup culture and corporate performance, we're mature yet fun. We are open, honest, and human. Yes, we are hungry for success and dedicated to work, but we also know how to celebrate our victories and enjoy the rewarding moments.
We believe
Each of us has a business-owner mindset, and we learn and grow fast as individuals and as a company within the first year from founding in Latvia, we expanded to all the Baltics and kept growing in the following years, and now we have a talented team of 2300 professionals in three continents.
Our team is diverse
We are inclusive, accepting, and respectful towards each other. Our diversity gives an opportunity to learn from one another and grow together as a strong team. Join us - you'll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
Best team in the world
Our core values
We are here to help you access the finance needed to fulfill your daily needs and bigger dreams. Understanding the real-world problems helps us provide a personal approach for each situation, find the best solution, and grant the financing even when others can't
We value your time; therefore, ensuring fast and simple service is as essential for us as keeping the communication open and human, whether onsite or online. We're happy to assist you throughout the process, starting from even choosing the right vehicle if you don't have one on your mind yet
When it comes to financing, we believe reliability is everything, so we genuinely care for providing transparency, obeying laws, and holding responsibility. Being a part of an experienced, stable, and sustainable international company, in addition to having local expertise, not only helps us provide well-tested services, but it also gives you security knowing that we're a company you can trust with your finances
Perks & Benefits
We are hiring!
FIELD COLLECTION OFFICER
This role focuses on field debt recovery and asset protection through direct client engagement, strategic repossession, and collaboration with authorities. It offers hands-on responsibility in safeguarding company assets, resolving complex recovery cases, contributing to risk analysis, and improving recovery and tracking strategies in a dynamic operational environment.
Debt Collection Call Centre Agent
Responsible for engaging customers to recover outstanding debts through effective communication, negotiation, and relationship management while ensuring compliance with company policies. The role involves maintaining accurate records, resolving customer concerns, and consistently achieving collection targets. Ideal candidates should possess strong communication, analytical, and negotiation skills, with the ability to work independently and adapt in a fast-paced environment.
Prompt Engineer
We are looking for a Prompt Engineer to join our Debt Collections team at MOGO Auto Limited – Kenya; in this role, the successful candidate will design, optimise, and manage production-grade AI prompts for voice bots across outbound and inbound collections processes, ensuring high performance, compliance, and cost efficiency while collaborating closely with IT, collections strategy, and AI vendors to continuously improve call outcomes and customer engagement in both English and Swahili.
Product Designer
We are looking for a Product Designer to join our Africa team. You will own the design of our customer-facing apps and internal tools and work closely with the product team on research and documentation. This is a hands-on role - you will design real screens used by customers and field agents across East Africa.
Product Manager / Product Owner - Financing Products
This role is responsible for the end-to-end ownership, growth, and profitability of a financing product portfolio. The role drives product strategy, customer acquisition, marketing, and continuous product improvement while collaborating with cross-functional teams to deliver customer-centric solutions, optimize performance, and achieve sustainable growth in loan issuances, portfolio quality, and overall business results.
Sales Agent - Checkoff Loans - ( Country wide)
The Direct Sales Representative – Car Financing & Logbook Loans is responsible for identifying potential customers, generating quality leads, educating clients on available financing solutions, collecting and verifying documentation, and driving loan disbursements while ensuring excellent customer service and compliance with company policies.
Direct Sales Agent - Car Logbook & Car Financing
The Direct Sales Agent – Logbook Loans is responsible for driving sales growth by promoting and selling MOGO Kenya’s logbook loan products to new and existing customers. The role focuses on lead generation, customer acquisition, and supporting clients throughout the loan application and approval process. The position plays a key role in achieving branch sales targets while delivering professional customer service and upholding the company’s brand values and customer protection standards.
Emergency Task Officer
The organization is in need of a proactive, highly organized, and solutions-oriented Emergency Task Officer to support the rapid response and recovery of financed assets reported as stolen or lost. The successful candidate will serve as the first point of contact for emergency incidents, coordinating with clients, law enforcement agencies, field recovery teams, and other stakeholders to facilitate timely asset recovery while ensuring accurate documentation and communication throughout the process.
Technical Support Operator - Countrywide
This role entails conducting vehicle inspections and valuations, installing GPS tracking devices and SIM cards, performing minor motorcycle repairs, and providing technical support throughout the vehicle financing process. The Technical Support Operator is responsible for assessing vehicle condition, identifying fraudulent vehicles, maintaining accurate documentation, ensuring compliance with safety and quality standards, and delivering excellent customer service while supporting efficient loan processing and asset management.
Account Manager
The Account Manager is responsible for managing and growing strategic dealer and partner relationships to drive business performance and sustainable growth. The role serves as the primary point of contact for assigned accounts, ensuring high levels of partner satisfaction, monitoring performance against agreed targets, resolving operational issues, and identifying opportunities to strengthen commercial outcomes. Working closely with cross-functional teams, the Account Manager leverages market intelligence and performance insights to optimize partner engagement, improve execution, and contribute to the expansion of MOGO Kenya's smartphone financing business.
Soft Collections Supervisor (Call Center)
Manage all soft and middle debt collection in a call center. Manage team resources to ensure that all operational KPIs are met and required activities for each customer are done on time. Serve as the primary technical owner of Webitel, Chase It, Grafana and telephony infrastructure. Partner with Prompt Engineer to drive AI improvements and reporting. Lead A/B testing. Drive automation and process improvements. Monitor the quality of outbound calls to ensure professionalism and good customer service.
Security Officer – Debt Collection
We are seeking a highly experienced and professional Security Officer – Debt Collection to support to support the recovery of overdue accounts while ensuring the security of company assets, personnel, and operations. The role involves conducting field visits, tracing clients, investigating cases, mitigating risks, and ensuring compliance with company policies and applicable laws during debt recovery activities.
GPS Technician Coordinator
The role is responsible for providing technical leadership and oversight to installation technicians to ensure high-quality, efficient installations and minimize device offline cases. This includes hands-on guidance during installations, resolving technical challenges, ensuring availability of devices and tools, and implementing structured training and re-training programs. The position also oversees technician performance approvals, conducts regular review meetings to drive continuous improvement, and ensures timely reporting of offline cases to support proactive decision-making and operational excellence.