Choose to work with us
Mogo Auto Limited is where you can be yourself
Join a team of innovators
About Us
MOGO Kenya is part of Eleving Group, which is an international fast-growing financial technology company, operating in 17 countries in 3 continents.
Our mission is to enable upward social mobility for people in diverse communities around the world by providing entrepreneurs who are excluded from traditional banking access to credit. By combining asset financing, fintech, AI-based underwriting, and proprietary car portals, Mogo Kenya enables local entrepreneurs (motorcycle taxi riders and small business owners) to find and purchase their own vehicles and provides loans to grow the business.
Our team is diverse
We are inclusive, accepting, and respectful towards each other. Our diversity gives an opportunity to learn from one another and grow together as a strong team. Join us - you'll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
Best team in the world
OUR CULTURE
Our core values
Excellent Service | Speed | Integrity | Innovation | Team Work | Growth
Excellent Service
MOGO Kenya is committed to delivering outstanding service that exceeds customer expectations. This involves providing reliable, courteous, and personalized services that create positive experiences for all clients.
Speed
In a fast-paced world, MOGO Kenya values the importance of quick and efficient service. Speed here means responding to customer needs, processing requests, and resolving issues promptly without compromising quality.
Integrity
Integrity is at the heart of MOGO Kenya’s operations. It signifies honesty, transparency, and ethical behavior in all interactions, ensuring that the company earns and maintains the trust of its customers, partners, and employees.
Innovation
MOGO Kenya embraces creativity and forward-thinking. Innovation represents the company’s drive to stay ahead by continuously improving its processes, services, and products through new ideas and technologies.
Team Work
The company believes in the power of collaboration. MOGO Kenya fosters a supportive environment where employees work together towards common goals, leveraging diverse skills and perspectives for better outcomes.
Growth
Growth is a fundamental objective for MOGO Kenya. It encompasses the expansion of the company’s market presence and financial success, and the personal and professional development of its employees and the communities it serves.
Perks & Benefits
We are hiring!
Marketing & communication: Develop & execute marketing strategy to promote motorbike financing products, Oversee all the digital & offline content for various marketing channels, including digital, print, & social media, Initiate campaigns &/or special offers to keep loan issuances within the budget, Process improvements & portfolio management: Execute customer base communications & marketing programs, Collaborate with cross-functional teams to streamline loan issuances on web channel, Ownership: Track & analyze KPIs related to product growth, customer acquisition, and retention, Have a growth mindset, think big, take responsibility & ownership.
Analyze market data to create target segments, identify opportunities to increase car financing sales, Lead IT projects to improve product presentation & sales funnel, Generate new ideas on how to improve our car yards, perceived quality of cars & issue more loans, Ownership: Track & analyze KPIs related to product growth, customer acquisition, & retention, Have a growth mindset, do not be afraid to think big, take responsibility & ownership.
Visiting clients with overdue cases, Persuade clients to make payments and ensure payment compliance, Repossession of offline Bodas from clients who have failed to comply, Professionally handle debt recovery and asset repossession, Work closely with police officers and different government agencies on matters regarding Mogo financed asset to ensure safe custody assets, Be well informed and up to date on new measures and laws regarding bikes and their impact on our daily operations, Preparation of detailed investigation reports on missing bikes and give recommendations to internal credit analysts on risk analysis and approvals, Compile reports about incidents and give recommendations on how they can be avoided in the future, Be innovative on better ways of tracking and monitoring the assets, Preparation of weekly and monthly actual recovery reports and strategies.
Selling Cars in cash and refinancing, Facilitating sale process documents, Providing clients with the information for each unit on sale, Organizing for vehicle assessments, Prepare monthly report on car sales, Booking motor vehicles in the inventories, Ensuring the sales process is followed according to the company's guidelines, Market the units due for sale, Closing sales within given timelines, Any other duty that may be assigned
Testing approaches on debt collection for electronic vehicles, Providing project support, Communication on sales, inventory and other activities with Electronic Vehicle partners, Client and customer management, Organising field and marketing events, Other administrative tasks.
Develop creative and engaging graphic design materials for various marketing channels, Assist with the creation of basic video animations to support marketing campaigns, Collaborate with the marketing team to understand project briefs and objectives, Maintain brand consistency across all design projects, Stay up-to-date on the latest design trends and software, Contribute to the development and execution of creative marketing campaigns
Answer incoming calls and respond to customer’s emails, Enter customer information into MOGO IT system, Organize outbound calls and customer’s emails, Generate new sales using customer networks, Manage and resolve customer complaints, Process customers documents, forms, and applications, Identify and escalate issues to supervisors, Provide product and service information to customers, Research required information using available resources, Any other duty assigned