Frequently asked questions

Car Loan

More information

  • What is car financing?

    Car financing is a way of buying a car with a loan. According to the contract, you and Mogo becomes the joint owner of the car you choose, and you become the user of the same car. When you repay all the fees according to your repayment plan, the ownership of the car is transferred to you.

    You can apply for the amount of funding from 100,000 KES to a maximum of 1,500,000 KES with a repayment period of up to 60 months. Minimum downpayment is 20%.

  • How to apply for car financing through Mogo?

    You can apply for car financing in several ways:

    • Through this website, filling out an aplication by clicking here.

    • By calling us at 0768 469 112

    • By visting one of our branches.

  • What is the maximum repayment term?

    You can apply for car financing services with a maximum repayment period of up to 60 months.

  • How do I pay a monthly installment?

    You are obliged to pay monthly installments in accordance with the repayment plan attached to your loan contract. To make it easier for you, you will receive an text message message as a reminder of any upcoming payment.

Buying car with the help of mogo

  • How can I buy a car with car financing?

    You will need this documents:

    • • Proof of income – 6 months bank statement

    • • MPESA statement

    • • Official payslip (if employed)

    • • Driver’s license

    • • Personal ID or passport

    • • KRA PIN

    Full proccess:

    • • Pick a potential car to buy

    • • Fill out an online application or come to a mogo branch

    • • Preliminary loan offer will be made in 15 minutes

    • • Submit required documents

    • • Car is inspected by mogo valuer

    • • Contract is signed

    • • GPS is installed in the car

    • • Client makes downpayment and adds mogo name to the logbook

    • • Money is transferred to the seller

  • Will Mogo require proof of my income?

    When applying for car financing, Mogo will ask you to submit the last 6 bank statements or other relevant documents proving the source and amount of income.

  • Is comprehensive insurance required?

    It depends on the car value whether or not comprehensive insurance will be required. In each preliminary offer information about comprehensive insurance will be provided.

Questions about the car

  • How is car value assessed?

    Mogo uses internal valuers to evaluate the value of the car. In addition we use a modern international assessment model with a huge database, which provides an accurate valuation of each car.

  • Is compulsory auto insurance required?

    Under the provisions of Motor Vehicles Act Kenya, all the vehicles operating in public places should have car insurance cover with third party car insurance cover. It means that a car insurance policy must cover the third party in case of any accident.

Terms & conditions

  • What documents are needed to apply for a loan?

    • Proof of income – 6 months bank statement
    • MPESA statement
    • Official payslip (if employed)
    • Driver’s license
    • Personal ID or passport
    • KRA PIN

  • What are the terms of contract?

    • Financing – up to 80% of the car value
    • Loans from 100,000 to 1,500,000 KES
    • Loan term up to 60 months
    • Any car of your choice – no age or make restrictions

Useful information

  • When will I become a car owner?

    The logbook will be jointly registered in your and Mogo Kenya name. After full repayment of your contract, you will be contacted by Mogo employee to discharge the logbook to your name.

  • What happens in the event of an accident or theft of a car?

    In the event of an accident or theft, you are obliged to notify relevant authorities, your insurance company and Mogo Kenya LTD.

  • Can the car be used outside of Kenya?

    It is not allowed to use financed car outside of Kenya.

  • What happens if I can not pay monthly payment on time?

    If you think you can not pay your monthly payment foreseen in the original repayment plan, please contact our customer support experts to offer you a proper repayment plan according to your needs.